History | ![]() |
Form sections
Use this form to customize FirstClass behavior.
To display the fields in a section, click + beside the section name.
Where you see this chooser control
clicking + increases the number, - decreases the number, the up arrow displays the next preset value in the list (for example, Default), and the down arrow displays the previous preset value. You can also type your own number in the associated field.
The value Default means the default value chosen by your administrator.
Calendaring section
Use this section to specify calendar display options.
Viewing section
Use this section to set your time zone.
Mail Rules section
Use this section to specify mail handling defaults for your private mail. These defaults do not affect messages in conferences.
Signature section
Use this section to create your signature.
Paging section
Use this section to specify what will be forwarded to your pager.
Use this section to specify how your voice messages will be handled in your Mailbox.
Voice Greetings button
Click this button to view the voice greetings you created using the telephone.
Called, No message
If a caller hangs up without leaving a message, FirstClass Unified Communications can generate a Called, No message notification in your Mailbox for valid caller IDs, invalid caller IDs, all callers (choose both valid and invalid IDs), or no callers (clear both valid and invalid IDs)
Faxes
Accept faxes
Accepts faxes into your Mailbox.
Format for incoming faxes
Choose a format for incoming faxes. The default format is Each page as separate attachment (PCX). This makes downloading and saving selected pages of a fax easy.
Call transfer menu
Select a key and enter a corresponding "Transfer to number" to allow all callers to transfer to another number instead of leaving a message. You can have up to two transfer numbers. Be sure to enter the full 10-digit number. Don't enter 1 for long distance calls. Don't enter outside line access code numbers (such as 9 for an external local line). If callers provide feedback that they are being cut off when transferring, the system may be disconnecting too quickly and the number is not being properly processed. You can follow the number with a comma (,) for a one-second pause, or a semi-colon (;) for a five-second pause.
If you enter a transfer number for key 0, this will override the system zero-out option (usually reception).
You may wish to list these options in your voice greetings so callers are aware of them.
If you want to allow only certain callers to transfer, customize a greeting to override these preferences.
Message play options
Auto play unread messages
When accessing messages by phone, the message will play automatically without you pressing a key to begin the playback.
Suppress message envelope
The message will play without first playing header information such as the caller’s name or the time of the call.
Play only From name
Only the caller’s name or phone number will play before the message.
Preferred language
The default language for your Mailbox. This should be the language in which most messages will be received.
TTS language
The default text-to-speech language for your Mailbox. This should be the language in which most text messages will be received. If you receive a message in another language, the text-to-speech engine will automatically detect the language, if the language is known to your text-to-speech engine.
Web section
Use this section to specify how FirstClass will look when you connect using a web browser. Your choices won't work if your administrator hasn't made them accessible on your server.
| |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||